Francs-Bourgeois retains ownership of its products until full and final payment of the sale price. Each product presented on our website is accompanied by a description which includes details, price and reference. You can also find items available from our resellers on our site. Note that certain elements linked to the products are not contractual. Francs-Bourgeois declines all responsibility in the event of error or omission.

You can choose products as long as they are in stock. Francs-Bourgeois will keep you informed of their availability until your order is confirmed. If out of stock, you will receive an email and can cancel or be refunded if payment has already been made. You can modify your basket before confirming your order. The order is confirmed once payment is accepted.

All prices displayed on our website are in euros for Europe, taxes included. Delivery costs are not included in these prices and will be communicated to you during one of the stages of your order, before validation. Please note that prices may change at any time. The price of your items will be that in effect at the time you place your order and make payment.

All purchases must be paid for. Any unpaid balance will result in late payment penalties equivalent to three times the legal interest rate. If payment is not made within two weeks, the sale will be canceled, and Francs-Bourgeois reserves the right to seek damages.

To find out about our delivery policy please consult this page .

You have 14 days after receipt of your order to change your mind or return a package that does not suit you. This return can be made against reimbursement by bank transfer. To find out about our returns and refund policy, please visit this page .

Intellectual property All users must respect intellectual property rights. The entire site is the exclusive property of Francs-Bourgeois. Only this company owns the intellectual property rights associated with this site and has the exclusive right to exploit them. Any reproduction, distribution, sale or use for commercial purposes of the content of the site is prohibited without prior written permission. This includes texts, images, logos and other elements present on the site. The use of the site, whether by downloading, transmission or for personal and private use, for non-commercial purposes, is strictly prohibited without explicit authorization. Francs-Bourgeois cannot be held responsible for inconveniences linked to the use of the Internet network, such as computer viruses or other cases of force majeure. If you encounter any issues or concerns regarding intellectual property, please contact our Legal Department or Customer Support for assistance.

You must be at least 18 years old to order on our site. To ensure your order is processed correctly, please provide your full contact details (last name, first name, postal address, email, telephone number). If you have any changes to make after placing an order, please contact us .

In the event of a force majeure event, the person concerned must inform it by registered letter with acknowledgment of receipt.

Article L211-4 of the Consumer Code

The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.

Article L211-5 of the Consumer Code

To comply with the contract, the property must:

Be suitable for the use usually expected of similar goods and, where applicable:

correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;

present the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling.

Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L211-12 of the Consumer Code

The action resulting from the lack of conformity is prescribed two years from the delivery of the goods.

Article 1641 of the civil code

The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or would not would have given a lower price for them, if he had known them.

Article 1648 of the civil code

Action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for by article 1642-1, the action must be brought, under penalty of foreclosure, within the year following the date on which the seller can be released from the apparent defects or lack of conformity.

Article 1642-1 of the civil code

There will be no reason to terminate the contract or reduce the price if the seller undertakes to repair the defect.